Refund Policy
At Anwer Fancy, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
Customers may request a return within 14 days of receiving their order.
To be eligible for a return:
- Items must be unused and in original condition
- Items must be returned with original packaging
- Proof of purchase is required
Non-Returnable Items
The following items cannot be returned for hygiene and safety reasons:
- Lingerie
- Underwear
- Personal care items
- Opened beauty products
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within several business days.
Exchange Policy
We only replace items if they are damaged, defective, or incorrect.
Return Shipping
Customers may be responsible for return shipping costs unless the item received is damaged or incorrect.
Late or Missing Refunds
If you have not received your refund yet, please contact your payment provider or bank, as processing times may vary.
Contact Us
For return or refund requests, please contact us:
Thank you for shopping with Anwer Fancy.