Frequently Asked Questions
1. Where do you ship?
We currently ship to customers across USA & UAE.
2. How long does delivery take?
🇺🇸 USA:
Estimated delivery time is 5–8 business days.
🇦🇪 UAE:
Estimated delivery time is 2–5 business days.
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
You can also track your order through our Track Order page.
4. What payment methods do you accept?
We accept secure payments through major payment providers including:
- Visa
- Mastercard
- PayPal
- Apple Pay
- Google Pay
5. Can I return my order?
Yes. We accept returns within 14 days of delivery for eligible items.
Please review our Refund Policy for complete details.
6. Do you offer exchanges?
Yes, exchanges are available for damaged, defective, or incorrect items.
7. Are payments secure?
Yes. All payments are processed securely through trusted payment gateways.
8. How can I contact customer support?
You can contact us anytime through:
📱 WhatsApp Support Available
9. Do you sell authentic and quality products?
Yes. We focus on providing premium quality fashion and accessories carefully selected for our customers.
10. Can I cancel my order?
Orders may only be canceled before shipment. Once shipped, cancellation may not be possible.
